Salesforce stories
Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.
As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
Contentful opens an Australian arm and expands ANZ hiring, backing rising enterprise demand for composable digital experience tools.
Synechron merges Chamonix IT, Exposé and iGreenData into a single Australian consultancy, unveiling a new national leadership team.
Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.
SurePath AI launches real-time MCP policy controls to lock down AI tool access, aiming to secure fast-growing workplace agent workflows.
Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.
Australia and New Zealand businesses are spending more on AI customer service, with NiCE targeting bigger contracts and partner-led expansion.
Misconfigured Salesforce Experience Cloud guest profiles are being exploited for mass data harvesting, with up to 400 firms possibly affected.
Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.
Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.
Clevertouch launches lovemartech Academy, blending expert-led martech training, research and community to tackle complex tech stacks.
New Zealand Loyalty Association debuts to unite brands and launches nation's most comprehensive loyalty study ahead of 2026 summit.
Cloudwerx joins the OpenAI partner network to scale governed agentic AI deployments for enterprises across Salesforce and Snowflake platforms.
Salesforce becomes headline partner for the everywoman in Technology Awards, boosting visibility and role models for women in UK tech and AI.
AI agents are transforming Australia's public service, but weak identity security leaves sensitive citizen data exposed to unseen risks.
Anthropic dangles EUR €355,000 AI engineering pay as it ramps up Dublin hiring drive and cements the city as a key European hub.
